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The t:slim X2 pump can be used as a stand-alone insulin pump, or you can integrate it with the Dexcom G6 continuous glucose monitoring (CGM) system When used with CGM, you can choose one of two predictive technologies, which help deliver insulin, making it simpler to manage diabetes.


Control IQ

Control-IQ advanced hybrid closed-loop technology adjusts insulin delivery to help prevent highs and lows, while still allowing the user to manually bolus for meals.


Basal IQ

Basal-IQ technology predicts and helps reduce the frequency and duration of low-glucose events. This simple-to-use system operates in the background without constant input.


Why do I need to upload my insulin pump?

Uploading your pump at home allows our providers to view your insulin pump data and make informed decisions about how to change your insulin delivery.   

This is especially important for our scheduled telemedicine (video) visits which we recommend to provide more frequent monitoring in order to improve blood glucose control. 


How often do I upload my insulin pump? 

It is important to upload your insulin pump the day prior to your scheduled visit.


How do I upload my insulin pump? 

Please follow the following instructions 


Create an account 

If you are new to using your t:slim X2 pump you will need to create what is called a t:connect account. In order to create an account click on the link below and then click "GET STARTED" in the upper right hand corner. t:connect Diabetes Management Software - Learn More Today!  Once you have created a t:connect account see the next step  


Upload your t:slim X2 insulin pump

Follow the link below for instructions on how to install t:connect and upload your t:slim X2 insulin pump. Install/Upload for t:connect. (If you have uploaded your tandem before- t:connect should be available on your desktop for PC users. For Mac computers, type t:connect in your search feature and the application will appear, click on it to open)

Still have questions about your Tandem t:slim X2 insulin pump? 

Please call Tandem 24 hour Technical support team at (877) 801-6901

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